Plane Pal Full Kit

Today, I received an email stating, “We fulfilled your order from our store Plane Pal UK 14 days ago and would love to get your feedback.” However, I have yet to receive the product. Upon checking the delivery status, I found that the package has not even been dispatched from the shipping location. I am deeply concerned about this situation.

Sending a request for a review when the product has not been delivered is inappropriate and has only heightened my frustration. I kindly request the following actions from you immediately:
1. Provide an update on the current status of my order, including accurate delivery information or confirmation of stock availability.
2. If the product cannot be delivered, please issue a full refund promptly.

I expect a response within three business days. If no action is taken, I will escalate this issue through the payment platform or relevant consumer protection channels.

The product works great, but the pump is way oversized for travel. We bought a small rechargeable pump from Amazon for $10 that fits easily in the bag. For the $125 price tag I think you could provide something more travel friendly.

Approved list of airlines inaccurate combined with bogus return policy.

Great

Very good service there was no delay with processing of this order hope it works as expected.